Refund policy

What is your return policy?

We accept returns within 30 days of the shipment date.

We do not accept returns on:

• Embroidered items
• Garments that are worn, stained, damaged or laundered
• Items marked Final Sale or Non-Returnable
• Items outside the 30-day return window

How do I return an item?

Visit our online Returns page to print a complimentary return label (available within 30 days of delivery), then mail the items back to us.

For international returns, please fill out and include the form here.

How do I make an exchange?

Exchanges are processed as a return and a new purchase. Start a return through our online returns page then place a new order on our website. Clearance, Final Sale, and customized items cannot be exchanged. If items are worn, laundered or soiled, exchanges may be refused. For quality concerns, contact our Customer Experience Team at 1-800-372-2201 or orderstatus@cherokeeuniforms.com